- Once you purchase a test through Ahara, we will send your Ahara At-Home Test Kit in the mail.
- Ahara At-Home Test Kits will provide you all the instructions and materials you need to quickly and easily collect your sample(s).
- Once you have collected your sample(s), you just need to package the kit according to the included instructions. We provide a prepaid return label for each test that goes directly to the lab.
- The barcodes on the kits are specifically assigned to you. We use individualized barcodes rather than patient names as an added layer of security. Your test results are confidential and your data is not shared by Ahara or our partners.
- Once the results from all three tests are available, you will receive an email notification letting you know that your complete test report is ready for your review
- Results are typically ready 3-4 weeks after the labs have received your samples
- You can log into your Ahara account through the website or app to review your test report
If you have any questions or would like to speak with us at any point in your Ahara journey, you can reach our Customer Care team by emailing help@ahara.com.